dhjazzdesign website design for musicians, artists, small businesses

       F.A.Q. - Frequently Asked Questions:

   1.   What are your fees?
   2.   Can you work on an already existing site?
   3.   Where are you Located? Do I have to live in your city?
   4.   Is the initial consultation free?
   5.   If I decide to engage your services, what happens next?
   6.   Final Outline - what are the payment terms?
   7.   Can I see previews of my project?
   8.   Can I still make changes?
   9.   How long does it take to complete a website?
 10.   How do I give you my information and materials?
 11.   What is included in your web design package?
 12.   Are updates included?
 13.   Can I update my website myself?
 14.   What about name registration and hosting accounts?


1.  What are your fees?

Every project is unique. My fee for a new website ranges from $400 for a basic one-page website, increasing for larger sites, based on the amount of pages and features. Initially, I provide a list of my schedule of fees for commonly requested items, to help you choose a combination that will work best for you, and to project the cost. If you decide to proceed, we can meet for a free consultation to develop a specific outline for your project. Once you agree on the final outline, I will submit a cost proposal and a contract.

For updates, my hourly rate is $65, which I prorate for smaller jobs. When you give me a list of changes, I submit a cost proposal before I begin the work, to make sure I've included everything. If the projected time goes over, I don't charge more than the estimate, unless you have request additional items beyond the original list.


2.  Can you work on an already existing site?

I would have to look at it, but if your site is programmed in HTML, with minimal Flash, I should be able to help you.

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3.  Where are you Located? Do I have to live in your city?

I live in Los Angeles, CA, and you do not have to live here for me to work on your website. I have local clients as well as those who are based in New York, New Jersey, North Carolina, Texas and Oregon. I can receive information from you by email, phone, or regular mail.


4.  Is the initial consultation free?

Yes. After reviewing my list of "design service fees", if you are interested in discussing your project further, the next step would be for us to meet — either by phone, email, or in person — for a free consultation.

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5.  If I decide to engage your services, what happens next?

The next step is to develop a specific outline for your project. I will prepare a preliminary draft proposal based on our initial meeting. After you review it, you may wish to make changes, until it represents the full scope of everything you need for your project. When you are ready to approve a final outline, I will submit it with a contract.



6.  Final Outline - What are the payment terms?

When we have agreed on a final outline, I will submit it with a contract for the project. Payment terms are: 1/3 deposit to begin work; 1/3 midway, with the balance due after project completion, before uploading files to the final destination.

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7.  Can I see previews of my project?

Yes. As I develop your project, I will post previews of it on my website. You will be able to give me your feedback throughout all the stages of design. I will tell you when a stage needs to be approved in its "final" state, before I can proceed to the next stage, after which there may be additional charges for making changes.


8.  Can I still make changes?

Yes, you can always make changes at any stage, but if they are made after certain stages are completed, or if you request substantial changes to the scope of the original contracted outline, there may be additional charges. If this is the case, I will submit a revised contract for you to approve, and I may also ask for an additional deposit; otherwise these changes will be accounted for in the final bill.

NOTE: It is always best to project the full scope of a website before I begin working on it. If you think you may want to expand the scope in the future, it's important to let me know BEFORE I BEGIN, so I can design a layout that can allow for possible future expansion. (Otherwise it can be costly to have me go back and redo things.)

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9.  How long does it take to complete a website?

It depends on how big the project is, and how quickly you provide the materials to me. I generally promise to have the completed Project available for viewing on my preview site within 60 days of final receipt of all materials from you. Smaller projects take less time.


10.  How do I give you my information and materials?

You can give me materials by email, snail-mail or in person. All materials, whether text, images, music or videos, should be provided with minimal changes needed. High-resolution digital files are best; if you don't have these, I can scan your printed photos. For sound or movie clips, I can use already prepared files or create them from your CD or DVD. If videos require substantial editing, I will bill for that time.

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11.  What is included in your web design package?

The price includes an original design for the "look" - background, fonts and graphics for headings and links; (note: if you already have a design concept in mind, I can use that for your project;) HTML, Java script, style sheets; scanning, minimal retouching and web-optimization of images; meta tags and basic search-engine optimization; uploading files to web host; submission to Google and Yahoo search engines; assistance with email set-up if needed. Also included are free simple updates or changes for 30 days after uploading to final destination.

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12.  Are updates included?

My design contract includes 30 days free service for simple updates, from the time the site is uploaded to its final destination. After 30 days, you can contract with me to make future updates for you "as-needed".

13.  Can I update my website myself?

I can design your website so that you can use software, (purchased separately by you) to make your own (simple) updates. The software I recommend to my clients is Adobe Contribute. For musicians who are members of the website "e;Sonicbids.com", I can program the website so that when they make changes in Sonicbids, it automatically appears on their website, too.

14.  What about name registration and hosting accounts?

You need to open separate accounts for both the name registration for your website (www.yourname.com) and for "hosting" the website files. If these are not already set up, I can refer you to reliable companies for registration (about $10 / year) and hosting (less than $10 / month.)

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